P.O. Box 780603, Wichita, KS, 67278

Shawnee Police Department – Dispatcher

Position Title:



Shawnee Police Department

Position Type:

Civilian Position

Introduction Statement:

Position Summary
The City of Shawnee is looking for a Dispatcher to add to our team of passionate and driven support staff. This position is not the same day-to-day, so if you enjoy a work environment that offers variety in your duties, and you work well in high-stress environments, you may be a good fit for this position.

Responsibilities include answering calls for police service, dispatching and directing police and emergency units to calls for emergency services, operating and updating computer systems, and assisting officers and citizens by performing assigned clerical and administrative duties. Interaction is direct with the public, other departments of the City, and other governmental agencies.

Position Responsibilities
Answer emergency and non-emergency telephone calls and make appropriate assignments or transfers based on the information given
Monitor police and other emergency services radio traffic and speak on a police radio in an understandable fashion
Monitor activity, enter call for service information, and make and update assignments
Exercise rational judgment
Be organized, accurate, and ensure completeness
Understand the need and requirements surrounding law enforcement records
Understand and comply with operational policies, procedures, codes of conduct, standards, and orders
Remain calm in a stressful situations
Work independent of direct supervision


Full Time


Dispatcher I – $39,761 – $57,667 (Starting, no previous experience)
Dispatcher II – $44,934 – $65,154 (Completion of 2 Years)
Dispatcher III – $50,775 – $73,624 (Completion of 5 Years)

Lateral entries for dispatchers with previous police dispatching experience may be awarded for a maximum of 2 years of completed service at the discretion of the Chief of Police. The pay rate will be established based on comparable wages with current Shawnee Dispatchers. Starting pay rates for completed prior years of service will be up to $44,934 annually. Candidates with police dispatcher experience are eligible for a $2,000 new-hire bonus (restrictions apply).

Minimum Qualifications:

Minimum Qualifications
Education and Experience:

High school diploma or the equivalent
Previous experience with Regional Justice Information System – REJIS, Intergraph, and other computers required for police dispatch and communications services is preferred
Ability to communicate effectively
Ability to quickly and accurately obtain necessary information and prioritize situations
Background Requirements:
Successful completion of post-offer employment physical and drug screen and successful passing of a background investigation.
No admitted or charged felony drug crimes within the past five years or misdemeanor drug crimes within the past two years.
Successful completion of the following National Incident Management/Incident Command System(NIMS/ICS) trainings (or the ability to obtain within six (6) months of employment:
IS-700.A: National Incident Management System (NIMS) An Introduction
IS-100.B: Introduction to Incident Command System, ICS-100

Information for Obtaining an Application:

To apply, visit
www.cityofshawnee.org or https://www.governmentjobs.com/careers/cityofshawnee/jobs/2456974/dispatcher?pagetype=jobOpportunitiesJobs

Closing Date:


Box 780603, Wichita, KS, 67278
(316) 733-7300
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